RETURN AND REFUND POLICY
Dear Valued Customer,
Thank you for choosing Orphic Drama. We greatly appreciate your trust in our products and services. To ensure transparency and a seamless shopping experience, we would like to outline our Return and Refund policy.
Returns/Refunds:
We want you to be completely satisfied with your purchase from Orphic Drama. If you're not happy with your order for any reason, please contact us, and we'll take care of it promptly. Your satisfaction is our top priority.
If you wish to return your t-shirt for a refund, please follow these steps:
- Contact Us: Reach out to our customer service team to initiate the return process.
- Return the Product: Send the t-shirt back to us in its original condition within 30 days of purchase.
- Refund Processing: Once we receive the returned item, we will process your refund to the original payment method. Please note that shipping costs are non-refundable unless the return is due to a defective item.
Exchanges:
We currently do not offer exchanges for any products. Each item is crafted with care, and we aim to help you make an informed decision through clear communication.
Damaged or Incorrect Products:
In the unlikely event that you receive a damaged or incorrect product, please reach out to our customer service within 30 days of receiving your order. Our team is committed to resolving such issues promptly.
Positive Feedback and Suggestions:
We value your feedback and welcome any positive comments or suggestions for improvement. Your insights play a crucial role in enhancing our products and services.
Once again, thank you for choosing Orphic Drama. We appreciate your understanding and look forward to serving you.
Best regards,
The Orphic Drama Team